Effective Date: [3/11/2023]
1. Introduction
Welcome to Label Rishmaan! We are delighted to provide you with our Shipping Policy, outlining our commitment to ensuring a smooth and satisfactory shopping experience for our valued customers. This policy will provide you with comprehensive information about the shipping procedures, costs, delivery times, and other relevant details.
2. Shipping Information
2.1 Shipping Carriers
At Label Rishmaan, we aim to offer the most reliable and efficient shipping services. We primarily use trusted carriers such as FedEx, DHL, and domestic courier services to deliver your orders safely to your doorstep.
2.2 Shipping Locations
We ship our products to addresses within India and select international destinations. If you have specific inquiries about shipping to an international location, please contact our customer support team at info@labelrishmaan.com.
2.3 Processing Time
Once you place an order, our dedicated team will process it within 1-2 business days, provided that the items are in stock. If any item is out of stock or requires customization, the processing time may be extended. We will keep you informed about any delays via email.
3. Shipping Costs
3.1 Domestic Shipping
For all domestic orders within India, we offer free standard shipping. However, if you require expedited shipping, an additional fee will apply. The specific shipping charges for expedited services will be calculated during the checkout process.
3.2 International Shipping
For international orders, shipping costs are calculated based on the destination, weight, and dimensions of the package. These charges will be displayed during the checkout process.
4. Shipping Methods and Delivery Times
4.1 Domestic Shipping
- Standard Shipping: Standard shipping within India typically takes 5-7 business days to deliver your order.
- Expedited Shipping: If you choose expedited shipping, your order will arrive within 2-3 business days.
4.2 International Shipping
International shipping times may vary depending on the destination. On average, international orders may take 7-14 business days to arrive at their destination. Please note that customs and import regulations of the receiving country may affect delivery times, and any potential customs duties or taxes are the responsibility of the customer.
5. Order Tracking
We want to keep you informed about the status of your order. After your order is processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor your shipment's progress and estimated delivery date.
6. Shipping Address
It is your responsibility to provide accurate shipping information when placing an order. Please double-check your shipping address, including any special instructions or notes for the courier. If an order is shipped to an incorrect address due to an error on your part, Label Rishmaan is not liable for any associated costs or losses.
7. Lost or Damaged Shipments
While we do our utmost to ensure the safe delivery of your order, unforeseen circumstances can occasionally result in lost or damaged packages. If you encounter any issues with your shipment, please contact our customer support team at info@labelrishmaan.com, and we will work diligently to resolve the problem promptly.
8. Order Cancellation or Modification
If you need to make changes to or cancel your order after it has been placed, please contact us as soon as possible. Once the order has been processed and shipped, it may not be possible to make changes or cancel it.
9. Contact Information
If you have any further questions or concerns about our Shipping Policy or any aspect of your order, please feel free to reach out to us:
- Phone: +91 6289 109 938
- Email: info@labelrishmaan.com
10. Updates to Shipping Policy
Label Rishmaan reserves the right to modify or update this Shipping Policy at any time. We will provide notice of any significant changes on our website.
Thank you for choosing Label Rishmaan for your clothing needs. We appreciate your trust in our brand, and we are committed to delivering exceptional service to you.